Communications Manager

Open Until Filled
Job Class: Communications
Status: Active
FLSA: Exempt

General Description Summary:

Under general guidance of the Director of Communications, the Communications Manager provides marketing and communication support for all PAG programs. Manages key marketing and communication projects and will be responsible for high-quality project delivery and management and oversight in support of overall efforts to build brand awareness. Areas of responsibility include content development, editing and development of effective communications strategies across all platforms (including web, social media, email, video, etc.) to support new products, events, or promotions.

Essential Duties and Responsibilities:

Assists the Director of Communications in the development and implementation of communication strategies to enhance PAG/RTA brand awareness and achieve organizational goals and objectives.

Develops content and supervises projects to guarantee all content is publication-ready (targeted message, clear and accurate).

Manages projects in the areas of public relations, communications, marketing, public involvement, public outreach, special events, surveys, video, web, and social media.

Manages development of annual reports, newsletters, web copy, speeches, presentations, scripts, and related marketing materials.

Provides oversight on social media and email marketing communications based on current trends and best practices.

Responds to communication-related issues in a timely manner.

Implements and enforces organizational brand and graphic standards, ensuring consistent branding across all communications channels.

Demonstrates strong knowledge of communication practices and techniques.

Demonstrates strong employee and project management skills, including budget development and management and the ability to write reports and give public presentations.

Ability to manage long-term, complex projects and concurrently direct multiple activities under deadline.

Understanding of the greater Tucson region, local governmental agencies, regional stakeholders, and regional planning processes.

Ability to conduct research, manage and analyze data, evaluate project results, write reports, and rewrite technical information.

Maintains open communication and positive interpersonal relations internally and externally.

Ability to organize and direct the activities of professional and support personnel to meet established objectives.

Work requires considerable exercise of personal initiative and independent judgment with minimal supervision.

Must have outstanding written and verbal communications skills, including proofreading skills.

Performs related work as required.

Supervisory Responsibilities:

Carries out supervisory responsibilities as assigned in accordance with the agency’s policies and applicable laws.

Minimum Education and/or Experience Requirements:

At a minimum, requires combination of knowledge, skills, and abilities to perform duties AND EITHER a graduate degree with three years of related experience OR an undergraduate degree with five years of related experience OR equivalent in public relations, journalism, communications, marketing or related field required.

Computer Skills:

Proficient in word processing, database, design, development, internet, and spreadsheets; and knowledge of GIS application. Knowledge of HTML and electronic publishing is beneficial.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand. The employee is frequently required to drive to locations and participate in outreach events.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essentials functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The employee is required to carry promotional materials to events and construction sites.