Privacy and Use Policies

The Regional Transportation Authority (RTA) is managed by Pima Association of Governments (PAG), which is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. PAG provides this website as a public service. This statement of policies applies to the RTA’s website and governs data collection and usage. By using this website, you consent to the data practices and other terms described in this statement.

This website is governed and controlled by the statutes and other laws of the State of Arizona and the United States. Any use of the website shall conform with all PAG and RTA policies, and State and Federal laws, rules, and regulations. Unauthorized attempts to upload information or alter information on this website are strictly prohibited. By visiting this website, you agree that you will not use the site for any unlawful activity or use it in any way that would violate the above terms.

Collection of Your Personal Information

Through this website, PAG collects personally identifiable information, such as your email address, name, home or work address or telephone number. PAG also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by PAG for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through PAG/RTA public message boards, this information may be collected and used by others. Note: PAG does not read any of your private online communications.

PAG encourages you to review the privacy statements of websites you choose to link to from the RTA website so that you can understand how those websites collect, use and share your information. PAG is not responsible for the privacy statements or other content on websites outside of this website.

Use of Your Personal Information

PAG collects and uses your personally identifiable information to operate this website and deliver the services you have requested. PAG also uses your personally identifiable information to inform you of other products or services available from PAG and its affiliates. PAG also may contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

PAG does not sell, rent or lease its customer lists to third parties. PAG may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, PAG may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PAG, and they are required to maintain the confidentiality of your information.

PAG does not use or disclose sensitive personal information, such as race, religion or political affiliations, without your explicit consent.

PAG keeps track of the pages our customers visit within the RTA website, in order to determine what RTA services are the most popular. This data is used to deliver customized content and advertising within PAG to customers whose behavior indicates that they are interested in a particular subject area.

Communications received by us from any source are generally available to the public under provisions of the state’s public records laws. If you send us an electronic mail message (e-mail) that contains personally identifiable information or fill out a form that e-mails us this information, we will use the personally identifiable information to respond to you. We may redirect your question to another person within PAG who is best able to answer your question. E-mail is within the definition of a public record under the state public records law and is subject to public disclosure under that law. PAG will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the requirements of the law or comply with legal process served on PAG or this website; (b) protect and defend the rights or property of PAG; and, (c) act under exigent circumstances to protect the personal safety of users of PAG, or the public.

Use of Cookies

This website uses cookies to help you personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can be read only by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize website pages, or register with the RTA website or services, a cookie helps PAG to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PAG services or websites you visit.

Security of Your Personal Information

PAG secures your personal information from unauthorized access, use or disclosure. PAG secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

PAG will occasionally update this statement of policies to reflect ours and our customers’ feedback. PAG encourages you to periodically review this statement to be informed of how PAG is protecting your information.

Contact Information

PAG welcomes your comments regarding this statement of policies. If you believe that PAG has not adhered to this statement, please contact PAG at We will use commercially reasonable efforts to promptly determine and remedy the problem.

Terms & Conditions

Last updated: July, 2020

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website (the “Service”) operated by Pima Association of Governments (PAG).

PAG provides this Service as a public accommodation. Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of PAG and its licensors. The Service is protected by copyright, trademark, and other laws of the State of Arizona, the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of PAG.

Links to Other Websites

Our Service may contain links to third party websites or services that are not owned or controlled by PAG.

PAG has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. PAG does not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that PAG shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party websites or services that you visit.


We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


You agree to defend, indemnify and hold harmless RTA, PAG and its licensees and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debts, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.

Limitation of Liability

In no event shall RTA, PAG, nor their directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.


Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

RTA, PAG, and their subsidiaries, affiliates, offices, employees and licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.


Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Any provisions herein, which are determined by a court of competent jurisdiction to be invalid or unenforceable, may be separated here from without voiding the remaining provisions hereof.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Arizona and the United States, without regard to their conflicts of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.


PAG reserves the right, at PAG’s sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at PAG’s sole discretion.
By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact


In compliance with the Americans with Disabilities Act, PAG/RTA are committed to making this website accessible as outlined in the Federal government’s recommendations “Accessibility of State and Local Government Websites to People with Disabilities.” PAG will be implementing these standards on new pages and older pages as they are modified. Questions or comments about this policy should be directed to us at the email address above.

Upon request, PAG will also make every attempt to provide a Spanish translation (written or oral, at PAG’s option) of the materials provided to the public on this website. To request such a translation, you may contact us at the email address above.

Sobre petición, PAG tratará de proveer una traducción en Español (escrita o oral, por la opción de PAG) de los materiales ofrecidos al público en este “website.” Para más información, aprete el ratón aquí